Safeguarding Office


If you have a role working with children, young people or adults who may be vulnerable or if you are a parent who wants to understand on-line safety, I encourage you to read the e-learning safeguarding brochure. This explains what programmes are available via e-learning and how to access the programmes that interest you.

This e-learning package is part of the Church’s commitment to safeguarding, recognising we all have a role to play in creating a safe environment.  More information is here.

Catholic Life and Safeguarding

“Being loved and kept safe go to the very heart of the Church’s ministry to children & vulnerable adults” (Cumberledge)
Every human being has a value and dignity which we as Catholics recognise as coming directly from God’s creation of male and female in his own image and likeness.  Our parishes therefore must be a place of welcome, where each person is respected and loved, and in which we receive and share our unique gifts.
Parishes must be communities where we support and protect each other. We must take particular care of who may be vulnerable because of age, illness or disability or because of current or past-life experiences.

What is Safeguarding?

Safeguarding is about attitudes and activities which promote the dignity, wellbeing and safety of those who participate in any activity facilitated by the Church. Therefore:

  • Church activities must be well planned with sufficient support and suitable facilities so that avoidable risks are foreseen and minimised
  • All who work in Church ministries must be carefully selected, know what is expected of them and be willing to ask for help when unclear or anxious about their role.

Safeguarding is about responding when there are concerns that someone may not be safe or secure by:

  • Being able to respond confidently and proportionately to concerns about the safety or wellbeing of a vulnerable member of our Church.
  • When required involving other organisations – so our response to concerns is robust.
  • A care for those hurt by abuse in the past
  • Ministering to and managing those who have caused harm.

Who’s Who in Safeguarding?

  • Every member of the Catholic community is in the team!  We must all look out for the more vulnerable members of our church community.
  • Local Safeguarding Representatives (‘Parish Reps’).  Every parish/religious order in the Diocese should have a properly recruited Safeguarding Representative who will:
  • Help to maintain a safeguarding awareness at all times.
  • Promote safe practices in all activities involving children, young people and vulnerable adults within the parish, group or congregation. Linking particularly with the parish priest and the leaders of specific ministries within a parish
  • Understand who to contact in specific circumstances and be the link between the parish/religious order , the Safeguarding Office and the Commission
  • Assist with the management and support of people who may have caused harm and who remain members of a Church community.

CSAS Safeguarding Resource Area

This nation resource page from the Catholic Safeguarding Advisory Service (CSAS) has the full range of helpful resources to access and download.

Safeguarding Office

Address:  The Education Centre, Balmoral Road, Lancaster, LA1 3BT Ph: 01524 841190
Core Office Hours: Monday – Friday 8.30 am- 4.30pm.
If you have concerns about the immediate safety of someone who is vulnerable you should contact the Police or your local Social Services Department    See CSAS procedures, chapter 2. For other urgent matters outside core hours please leave a message.

The work of the office includes:

  • Providing support and training to Clergy, Religious, Safeguarding Reps and other key leaders within the Catholic Church Community to ensure that we all follow best practice when; appointing volunteers, engaging in any pastoral activity or church ministry involving vulnerable people,
  • Coordination of the DBS checking system, and maintaining records in line with national requirements.
  • Referring to and working closely with statutory agencies to ensure a fair and robust response to allegations and concerns
  • Working with a variety of stakeholders to identify what can be offered to people hurt by abuse, or affected by the impact of abuse.
  • Supporting people who are subjects of Covenants of Care.

Jane Robinson          Safeguarding Coordinator  Mobile  07935931947
Jane is a qualified Social Worker, responsible for managing all safeguarding work within The Diocese in collaboration with The Safeguarding Commission, The Bishop and Congregation leaders. Jane is contracted to work 3 days per week.

Jane is principal lead for the management of responses to concerns and allegations, and oversight of Covenants of Care.

Rachel Whittle              Safeguarding Administrative Officer                                                                                                   Rachel is an experienced administrative officer in the Diocese and works in the Safeguarding Office 3 days per week.

Linda Forster          Volunteer Admin Assistance
Linda assists with the maintenance of DBS databases and other admin tasks..

The Lancaster Safeguarding Commission (LSC)
The Commission is a group of independent professional people appointed by our Bishop to oversee the implementation of national policies and procedures in our Diocese and support the same in 8 religious congregations. The LSC has advisory, supportive and monitoring functions and reports to our Bishop, Diocesan Trustees and is also accountable to leaders of 8 Religious Congregations who are aligned to our Commission.

If you have any concerns about any aspect of safeguarding practice in the Diocese or want to raise anything with the Commission, you can write to the Commission Chair via The Safeguarding Office, 218, Tulketh Road, Preston PR2 1ES marking your envelope as ‘private and confidential’ – for the attention of the Commission Chair.

The Catholic Safeguarding Advisory Service (CSAS)
The CSAS has overall responsibility for driving and supporting improvements in national safeguarding practice. Its primary role is one of co-ordination, advice and support and it links with various national bodies e.g. government agencies, other Churches, and organisations concerned with safeguarding children and vulnerable adults.  To view the National Policies and Procedures go to:-

National Catholic Safeguarding Commission (NCSC)
The NCSC has responsibility for setting the strategic direction of the Church’s safeguarding policy and monitoring compliance.  Its place in the organisation of the Church, mandated by the Conference of Bishops and Conference of Religious, and with accountability across Dioceses and Religious Congregations is to ensure that standards are met and policies are implemented.


Pontifical Commission for the Protection of Minors

The Commission’s specific task is to propose to me the most opportune initiatives for protecting minors and vulnerable adults, in order that we may do everything possible to ensure that crimes such as those which have occurred are no longer repeated in the Church. The Commission is to promote local responsibility in the particular Churches, uniting their efforts to those of the Congregation for the Doctrine of the Faith, for the protection of all children and vulnerable adults.

  • What should I do if I think a vulnerable person is unsafe or at risk of harm?

Listen, Observe. Reassure a person who is telling you they feel unsafe, do not make judgements about whether it may be true or not.
If there is an immediate and significant risk of further harm contact police, ambulance, social services directly.
Talk about what you have seen or heard to your Parish Safeguarding Representative, your Parish Priest or contact Safeguarding Office directly.
Tell this person what you have seen or heard, be as precise as possible.    There are 4 useful headlines for structuring information about a concern: Who? What? Where? When? Do not talk to anyone who might be involved in the abuse or neglect or anyone else unnecessarily

  • What happens after I have reported a concern?

Your Safeguarding Rep/Parish Priest will consult the Safeguarding Office
The Safeguarding Coordinator may consult or refer to statutory agencies and the LSC to decide what further investigation is needed and what safeguarding or support plans could be considered for those affected by the allegation.
S/he will tell you what the next step is. However  if an enquiry is to be conducted you may not be told much more in the way of details in order to protect all involved and the integrity of the investigation.
You should be told about the outcome of any safeguarding activity relating to the concern you raised.

Useful Contacts/Resources:

– Lancaster Safeguarding Office  01524 841190  Monday – Friday  9-5pm
– National Policy & Procedures, Forms Library etc:
– Social Services
Departments are all organised differently. If you wish to discuss a safeguarding concern please contact your main Council Number and then tell the call taker that you have a concern about the safety or wellbeing of a child or vulnerable adult and they will to transfer you to either Children’s Services or Adult Services
– The Police
Contact the mainline number for reporting crime in your area and ask the call taker to transfer you to the appropriate unit. Always make sure you tell the call taker if your concern is about a vulnerable adult or a child. Police forces also have Domestic Violence, Child Protection and Vulnerable Adult Units.



Descriptor Web/E mail HelpLine
NSPCC Helpline
For adults with concerns about children & young people 0808 800 5000
Child Line 0800 1111
Stop it Now
For any one concerned that a child may be being sexually abused 0808 1000 900
Action on Elder Abuse
For older adults their families carers and others who may be concerned for safety/well-being of an older person 0808 808 8141
Care Quality Commission
Is the regulator for health and social care, Complaints and concerns about standards of care can be raised with them 03000 616161
Public Concern at Work
For people who want advice or support  when  raising concerns about colleagues, managers, people within their organisation